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In addition to having incentives to diversify, a company
also must possess the correct mix of resources--tangible, intangible, or
financial--that make diversification feasible.
However, remember that resources create value when they are
rare and mobile. In other words, resources that are not rare, valuable, costly
to imitate, and nonsubstitutable, can be more easily duplicated (or acquired) by
competitors. Thus, it may not be
possible to create value using such resources.
The excess capacity of tangible resources may be used to
justify diversification, especially when the company sees opportunities for
activity sharing. However,
value-creation may be possible only in related diversification. Plant and
equipment (used to manufacture products) are generally less flexible because
they generally can be used only to produce closely related or similar products
(products that are manufactured or produced using similar manufacturing
technologies). The excess capacity available from a company's sales force also
may be more effective with related diversification because it can be used to
sell similar products (because a sales force's knowledge and skills will be more
relevant in dealing with similar product characteristics, customers, and
distribution channels).
However, remember that using tangible resources also
creates interrelationships through its activity linkages in production,
marketing, procurement, and technology and that these interdependencies often
reduce company flexibility and may, in fact, increase the risk of failure.
Ideally, a company's intangible resources--because they are less visible and
less understood by competitors--should be used to facilitate and create value
from diversification.